Phone and text helplines

This page shows a range of phone or text support.

Mental health and wellbeing

Drugs, alcohol and addiction

LGBTQ+ support

Young people

Mental health and wellbeing

Samaritans helpline – 116 123

Campaign Against Living Miserably (CALM) – 0800 58 58 58

Shout Text BLUELIGHT 85258

SHOUT confidential text support service – Text SHOUT to 85258

Mind – Freephone: 0300 123 3393 (Open Monday to Friday 9am-6pm except bank holidays)
Text: 86463 Email: info@mind.org.uk

Hopeline19 – 0808 19 665 19 to listen to messages of support

Anxiety UK – Helpline 03444 775 774 Monday to Friday 9.30am -5.30pm www.anxietyuk.org.uk

The Silver Line Helpline for older people – 0800 470 80 90

KeyWorker – Free, confidential, emotional support – text KEYWORKER to 85258 or call 116 123, any time, night or day

Nurse Lifeline – 0808 801 0455 Monday – Friday 19.00- 23.00 www.nurselifeline.org.uk

The charity for Civil Servants – www.foryoubyyou.org.uk 0800 0562424 Mon-Fri 10-2

SANEline for mental health support – 0300 304 7000 www.sane.org.uk

Breathing Space – Scotland
Freephone: 0800 83 85 87 (Open 6pm Fri to 6am Mon and 6pm to 2am Mon to Thurs)

Lifeline – Northern Ireland
Freephone 0808 808 8000 (24/7 helpline) Textphone 18001 0808 808 8000

C.A.L.L. – Wales
Freephone: 0800 132737 (24/7 helpline)
Text: 81066 (text “help” followed by the information you require)

Call4Backup – police peer support for all serving or retired employees of UK Police Services. Call: 0300 121 0 999 or email support@call4backup.org

NoPanic – Telephone therapy service: www.nopanic.org.uk

Drugs, alcohol and addiction

TALK TO FRANK – Confidential drug advice

24/7 helpline 0300 1236600 text 82111 or email frank@talktofrank.com

LGBTQ+ support

Switchboard – LGBT+ helpline 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+. www.switchboard.lgbt

Young people

PAPYRUS HOPELINEUK – prevention of young suicide under 35s www.papyrus-uk.org
Telephone: 0800 068 4141 (Open everyday 9am to midnight)
Text: 07786 209697 Email: pat@papyrus-uk.org

The Mix – under 25s support – 0808 808 4994 (Sunday-Friday 2pm–11pm) www.themix.org.uk

Nightline – student night-time listening service. Nightline phone operators are all students too.
www.nightline.ac.uk