Frequently asked questions

Established in 2022, the Blue Light Card Foundation exists to give back to those who dedicate their careers to keeping the UK safe, healthy, and supported.

We champion the physical, mental, and emotional wellbeing of the entire Blue Light Community, across health, emergency, social care, and armed forces, recognising the vital role they play in our society every day.

The Blue Light Card Foundation is evolving its funding priorities to ensure we deliver the greatest possible impact for Blue Light communities. 

We now award funding through an invite-only application process. This allows us to take a more strategic approach, working closely with selected partners to support high-quality, evidence-informed programmes that align with our charitable objectives. 

At present, our funding is focused on nature-based wellbeing interventions, particularly those using green and blue spaces to support the mental health, resilience and recovery of Blue Light personnel. 

We make grants to a wide range of organisations: 

  • registered or exempt charities whose charitable purposes fall within the Charity’s charitable objects 
  • not-for-profit organisations set up for charitable, social, philanthropic, or other purposes and which provide a public benefit 
  • specific charitable or not-for-profit events, projects and programmes run by individuals or non-charitable organisations 

You do not have to be a registered charity to apply, but the work you ask us to support must be legally charitable. However, please note that we can only make grants for general running costs or unrestricted purposes to charities. Grants to any other organisations will always be restricted for a specific charitable purpose. 

You must have a governing document (constitution, rules, memorandum, and articles of association etc.), a governing body of at least three unrelated individuals, and a bank account in your group’s name with at least two unrelated signatories. 

Community Interest Companies (CICs) and other non-charitable social enterprises with a business plan that shows realistic aspirations for non-grant income generation can apply for a restricted grant to support the charitable costs of any start-up or expansion. We do not normally support such organisations with the costs of continuing services, which should be financed by the sale of goods and services in line with the governance model they have chosen.  

If you have a project that meets our current eligibility criteria, please reach out via our contact form.

Yes, we encourage collaborative approaches across our aims. We can fund both existing or new collaborations. 

One organisation will need to apply as the ‘lead’ – they will be treated as the grant-holding organisation in our system and hold responsibility for the progress of the work. 

We’ll need the collaboration partners to confirm their involvement. Not all partners have to be registered charities. You’ll also nominate two contacts; one from the ‘lead’ organisation and one of the partners. 

You can include anticipated costs of setting up and coordinating networks or partnerships in your application. 

Please note: The ‘lead’ organisation will need to meet our minimum eligibility criteria. If you would like to discuss this further, get in touch through our contact form.

Please read our eligibility and frequently asked questions – most queries will be answered here. If you still need help, please reach out through our contact form.

Direct Costs (Project-Specific Expenses)

These are costs directly related to delivering the project.

  • Staffing & Personnel – Salaries, wages, benefits, and employer contributions for project-specific roles.
  • Programme Delivery Costs – Expenses for running activities, such as materials, training, or venue hire.
  • Travel & Accommodation – Transport, mileage, accommodation, and subsistence for project-related travel.
  • Equipment & Supplies – Any necessary tools, software, or materials required for delivery.
  • Marketing & Communications – Costs for outreach, awareness campaigns, or participant engagement.
  • Participant Support Costs – Stipends, childcare, or accessibility accommodations if applicable.

Indirect Costs (Operational & Administrative Overheads)

These are essential costs that support project delivery but are not directly tied to a single activity.

  • Administrative Overheads – A percentage of rent, utilities, or general office expenses.
  • IT & Software – Systems needed to run the project (e.g., CRM, data tracking software).
  • Monitoring & Evaluation – Data collection, impact measurement, and reporting expenses.
  • Insurance & Compliance – Costs for liability coverage, safeguarding requirements, or legal compliance.

If you have a press enquiry, please get in touch through our contact form.

We would love to hear from you as supporting our projects and programmes wouldn’t be possible without extra help. Contact our fundraising manager through our contact form.

 

Terms and conditions of Prize Competition participation: 

The Prize Draw is operated by the Blue Light Card Foundation, a registered charity in England and Wales charity number:  

T&Cs  

Promoter: This Prize Draw is organised and promoted by Blue Light Card Foundation charity number 1198492.   

Eligibility:   

  • Entrants must be aged 18 or over.  
  • Open to residents of the UK.  
  • Employees or immediate family members of the promoter or Blue Light Card Employees may not enter.  
  • *Only open to blue light community workers who land on a ‘Winner’ Spin to Win while attending The Blue Light Show on 1st and/or 2nd July 2026.  

 

  • For the purpose of this clause ‘blue light community’ means the following groups: Ambulance Service (including retired staff), Blood Bikes, Fire Service (including retired firefighters), Highways Traffic Officers, HM Armed Forces, HM Armed Forces Veteran, HM Coastguard, HM Prison and Probation Service, Home Office (Borders and Immigration), Independent Lifeboats, MOD Civil Servant, MoD Fire Service, MoD Police, NHS (including retired NHS), NHS Dental Practice, Pharmacy, Police (including retired officers), Red Cross, Reserved Armed Forces, RNLI, Search and Rescue, 4X4 response, Cave Rescue, Lowlands Search and Rescue, Mines Rescue, Mountain Rescue, Search and Rescue, Social Care, Care Company Workforce, Care Home, Council (working in care sector), Foster Carers, Residential Care, Social Worker, St Andrews Ambulance, and St John Ambulance. 

Opening & Closing Dates:   

  • Entries open at 09:30 AM on Wednesday, 1st July 2026.  
  • Entries close at 04:30 PM on Thursday, 2nd July 2026.  
  • Entries received outside this period will not be counted.  

How to Enter:  

  • Land on ‘Winner’ on the Spin to Win at The Blue Light Show 2026 
  • Entry method: Online via Microsoft Form 

Prize Details: 
Win £1,000 for your team’s wellbeing! 

The Prize Draw is open to individuals or teams who are currently working in a blue light role. You must be applying on behalf of a team, unit or workplace group, not as an individual for personal use. 

The Prize will be issued via bank transfer to an authorised bank account for your Organisation or Charity. 

Services classes as the Blue Light Community 

  • Ambulance Service 
  • Blood Bikes 
  • Fire and Rescue Service 
  • Scottish Fire and Rescue Service (SFRS) 
  • Northern Ireland Fire and Rescue Service (NIFRS) 
  • Highways Traffic Officers 
  • HM Armed Forces 
  • HM Armed Forces Veteran 
  • HM Coastguard 
  • HM Prison & Probation Service 
  • Home Office (Borders & Immigration) 
  • Independent Lifeboats 
  • MOD Civil Servant 
  • MoD Fire Service 
  • MoD Police 
  • NHS 
  • NHS Scotland 
  • NHS Wales 
  • Health and Social Care (HSC) 
  • NHS Dental Practice 
  • Pharmacy 
  • Police 
  • Police Scotland (Police Service of Scotland) 
  • Police Service of Northern Ireland (PSNI) 
  • Red Cross 
  • Reserved Armed Forces 
  • RNLI 
  • Search and Rescue 
  • 4X4 response 
  • Cave Rescue 
  • Lowlands Search and Rescue 
  • Mine Rescue 
  • Mountain Rescue 
  • Social Care 
  • Care Company Workforce 
  • Care Home 
  • Council (care sector) 
  • Foster Carers 
  • Residential Care 
  • Social Worker 
  • St Andrew’s Ambulance 
  • St John Ambulance 

The Prize is designed to support wellbeing in the workplace for blue light teams. That could include: 

  • Refreshing a staff rest room or common space 
  • Setting up a wellbeing initiative (e.g. yoga or mindfulness sessions) 
  • Creating a quiet zone or garden area 
  • Organising team-building or morale-boosting activities 

We won’t be able to support: 

  • In-house or professional development training (e.g. mandatory CPD or workplace courses) 
  • Activities or equipment for individual use only 
  • Standard operating costs or salaries 
  • Anything that may be considered commercial, political, or religious promotion 

The winner be contacted by a member of the Blue Light Card Foundation Team who will process the prize.   

Draw & Winner Notification:   

The winner will be drawn at random on Monday, 6th July and will be notified by email.  

Data Protection & Consent:   

  • By entering, you consent to your personal data being processed for the purposes of administering the Prize Draw.  
  • Your details will only be added to our Email newsletter sign up if you consent.    
  • Your details will also be shared with Blue Light Card Foundation for the purposes of prize fulfilment only.  
  • Data will be handled in accordance with GDPR and our privacy policy https://bluelightcardfoundation.org/privacy-policy/  

General:   

  • The prize is non-transferable and there is no cash alternative.  
  • The promoter reserves the right to withdraw or substitute the prize if necessary.  
  • By entering, participants agree to be bound by these terms and conditions.  

Promotional Use:  

  • With the winner’s consent, their name, photo, and/or a short testimonial may be used for promotional and publicity purposes, including but not limited to social media, websites, and printed materials.  
  • The winner will be asked to sign a media release form confirming their agreement to this. 

Please play responsibly. For more information or support with gambling, visit www.begambleaware.org or call 0808 8020 133  

If a complaint is about the Blue Light Card Foundation, then there are three stages that can be used to try to resolve the problem. 

If a complaint is about the CEO, then it should be addressed to the Chair of the Board of Trustees (marked private and confidential), which is responsible as trustees of the organisation. 

Stage One (Informal) 

To make an initial complaint (Stage 1), please speak to or email the individual(s) concerned or their line manager and we will endeavour to satisfy your complaint and let you know of any remedial action that is to be taken. 

  • If you don’t know who to contact or do not wish to contact the individual involved, please email us through our contact form.
  • All complaints will be acknowledged by the member of staff to whom you communicated your complaint within three working days from the date it is received.
  • For us to resolve your issue to the best of our ability, please include as much detail as possible regarding your complaint, including any relevant communications or documentation.
  • We will respond to Stage 1 complaints within 7 working days

Stage Two (Formally registering a complaint) 

  • If you are not satisfied with the response you receive at Stage 1, or you would prefer your complaint to be formally investigated, you can request your complaint to be escalated to Stage 2, either through your contact at Stage 1.
  • Please submit the details of your complaint in person by emailing emmawoods-bolger@bluelightcardfoundation.org 
  • Your complaint will be acknowledged within 3 working days.
  • The CEO will investigate your complaint and you will receive a full written response within 20 working days from the date of the acknowledgement.
  • If you are not satisfied with the response to your complaint, you will be given the opportunity to speak to the CEO and given the option to appeal (Stage 3).

Stage Three (Appeal) 

  • To appeal, please outline the reasons for your dissatisfaction in writing or electronically to the CEO.
  • This will be the final decision of the complaints process and will ensure the CEO has reviewed the investigation, made any further enquiries, and then delivered the reason for the final decision.
  • The CEO will write within 30 working days of receiving the appeal.

If you are dissatisfied with Blue Light Card Foundation’s response to a fundraising complaint you can contact the Fundraising Regulator (FR) to access their independent complaints procedure. 

Any appeals or complaints regarding grant activity will be subject to the Grant appeals and complaints policy.

If you are dissatisfied with the Blue Light Card Foundation complaints process, you can contact the Charity Commission, who will be able to guide you on whether they may be able to advise on the matter. The Charity Commission can be contacted here.