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Terms of Use  

Important Information  

The information and self-help support provided by us is not a substitute for seeking medical assistance or advice if required. If you are unwell, or consider that you have any medical concerns or issues or if you require an immediate assistance or if you are having thoughts of harming yourself or others you should seek professional assistance urgently. You could consider calling NHS 111 (or the emergency services if the situation is urgent on 999) or your GP to make an urgent appointment (If the surgery is closed a message will direct you to the Out of Hours GP). If you feel you are unable to keep yourself or others safe then you should attend A&E.  

What these terms cover  

These are the terms and policies under which you may access our website www.bluelighttogether.org or online portal (our Site). These include:  

Terms of website use  

These should be read alongside our Privacy Policy.  

Website terms of use  

Who we are and how to contact us  

www.bluelighttogether.org and our online portal is a site operated by Blue Light Card Foundation (”We”). We are registered charity in England and Wales under number 1198492 and have our registered office at Charnwood Edge Business Park, Syston Road, Cossington, Leicester, LE7 4UZ  

To contact us, please email hello@bluelightcardfoundation.org   

By using our site you accept these terms  

By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.  

If you do not agree to these terms, you must not use our Site.  

We recommend that you print a copy of these terms for future reference.  

We may make changes to these terms  

We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.  

We may make changes to our Site  

We may update and change our Site from time to time to reflect changes to our services, our users’ needs and our programme priorities.  

We may suspend or withdraw our site.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.  

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.  

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate for use or available in other locations.  

How you may use material on our Site  

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.  

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.  

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.  

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.  

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.  

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.  

Information on this Site  

The content on our Site is provided for general information only, and is not intended to be a substitute for taking specific or individual professional or medical advice on your own health and wellbeing. You should consider obtaining professional or specialist advice before taking, or refraining from, any actions on the basis of the content on our Site.  

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.  

The information and self-help support available on our Site is designed to help you decide what and how you want to improve areas of your own health and wellbeing. The contract entered into between Turning Point and the customer gives you access during the period of the contract.  

The questions and activities are designed to help you develop a better understanding of yourself and the steps you may decide to take to address different areas of your life. Any responses you detail in our Site are your own responsibility. We will securely store your responses in accordance with our privacy policy but it is your responsibility to not share your log in details with anyone else and to close the Site portal after your visit.  

We are not responsible for websites we link to  

Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.  

We have no control over the contents of those Sites or resources.  

User-generated content is not approved by us  

This Site may include information and materials uploaded by other users of the Site. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.  

If you wish to complain about information and materials uploaded by other users please contact us on hello@bluelighttogether.org   

Our responsibility for loss or damage suffered by you  

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors but save for these circumstances only we accept no liability for any loss or harm caused to you by for the use of our Site.  

Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.  

We are not responsible for viruses and you must not introduce them  

We do not guarantee that our Site will be secure or free from bugs or viruses.  

You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.  

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.  

Rules about linking to our Site  

You may link to our Site provided in doing so in a way that is fair and legal and does not damage our reputation or take advantage of it  

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.  

You must not establish a link to our Site in any website that is not owned by you.  

Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page.  

We reserve the right to withdraw linking permission without notice.  

If you wish to link to or make any use of content on our Site other than that set out above, please contact hello@bluelighttogether.org   

Which country’s laws apply to any disputes?  

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.  

If you are a business, these terms of use, their subject matter and their formation (and any non- contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.  

2. Acceptable use policy 

You may use the Site only for lawful purposes. You may not use the Site:  

• in any way that breaches any applicable local, national or international law or regulation or that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;  

• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect or that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libellous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable;  

• for the purpose of harming or attempting to harm others in any way and in particular for any purpose that is harmful to minors in any way;  

• to send, knowingly receive, upload, download, use or re-use any material which does not comply with the Terms, rules and standards relating to the site;  

• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);  

• knowingly to transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;  

• to collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; or  

• to interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks or to attempt to gain unauthorised access to any computer system;  

• in breach of any obligations that you owe to a third party.  

You also agree:  

• not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of the Terms, rules and standards relating to the Site;  

• not to access without authority, interfere with, damage or disrupt: any part of the Site; any equipment or network on which the Site is stored; any software used in the provision of the Site; or any equipment or network or software owned or used by any third party;  

• not to create multiple user accounts by any means or for any purpose whatsoever; and  

• not to harass or interfere with any other user’s use and enjoyment of the Site.  

Contributions  

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.  

Contributions must: be accurate (where they state facts); be genuinely held (where they state opinions); and comply with applicable law in the UK and in any country from which they are posted.  

You agree not to upload, transmit, distribute through the Site or otherwise contribute:  

• any computer viruses, worms, time-bombs, keystroke, loggers, spyware, adware or any software intended to damage or alter a computer system or data  

• any material which is threatening, abusive, defamatory of any person, obscene, offensive, hateful, inflammatory or sexually explicit;  

• any material that promotes violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age or otherwise promotes any illegal activity;  

• any material that does or is likely to infringe any copyright, database right, trade mark or other intellectual property right of any other person or that otherwise breaches any legal duty owed to a third party (including any confidentiality obligations);  

• any material that does or is likely to invade another’s privacy or to cause annoyance, inconvenience, needless anxiety, harassment, embarrassment or alarm to another person;  

• any material that does or is likely to deceive any person, to misrepresent your identity or affiliation or to give the impression that it emanates from us where this is not the case;  

• any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; or  

• any material that advocates, promotes or assists with any of the objectionable activities described above.  

We make no guarantees regarding the accuracy, currency, suitability, or quality of any material contributed by users of the Site. Any interactions between you and other users of the Site are solely between you and such users. You agree that we will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.  

Interactive Services  

We may from time to time provide interactive services on the Site, including (without limitation) chat rooms, bulletin board and social media platforms (“Interactive Services”). Where we do provide any Interactive Services, we will usually provide information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We are under no obligation to oversee, monitor or moderate any Interactive Services we provide on the Site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Services by any user in contravention of our content standards, whether the relevant Interactive Services are moderated or not. The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. Parents/guardians who permit their children to use any Interactive Service should communicate with their children about their safety online, as moderation is not fool-proof. Minors who are using any Interactive Service should be made aware of the potential risks to them. Where we do moderate any Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.  

Suspension and Termination  

We will determine, at our sole discretion, whether there has been a breach of our acceptable use standards through your use of the Site. When a breach of this policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with the Terms is a material breach of the Terms and may result in our taking any or all of the following actions:  

• immediate, temporary or permanent withdrawal of your right to use the Site;  

• immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;  

• the issue of a warning to you;  

• legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;  

• further legal action against you; and  

• disclosure of such information to law enforcement authorities as we reasonably feel is necessary.  

We exclude liability for actions taken in response to breaches of the above acceptable use standards. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.