Crisis support

If you or someone you know is in immediate danger, please call 999.

All of the services below are FREE, confidential and available any time, day or night.

The SAMARITANS are there for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure. Free, confidential and available 24 hours a day, 365 days a year.

Call 116 123 or visit

CALM is a charity dedicated to preventing suicide.

Their helpline and webchat are open 365 days a year, offering practical suggestions for all of life’s problems – whether that’s anxiety, relationship concerns, health worries, money worries or suicidal thoughts.

Call 0800 58 58 58 any time or visit

SHOUT is a free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope.

Trained volunteers are there to listen at any time of day or night, and messages won’t appear on your phone bill.

To start a conversation, text the word ‘SHOUT’ to 85258.

Free, confidential, 24/7 support for emergency services staff.

SHOUT offer anonymous, round-the-clock support by text message. They can support you with issues such as stress, anxiety, depression and suicidal thoughts.

Anyone working for the emergency services can text the word ‘BLUELIGHT’ to 85258 to be connected to a trained volunteer.

PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

HOPELINE247 is a free and confidential call, text and email service, available whenever it’s needed – 24/7, 365 days a year.

Call: 0800 068 4141     Text: 07860039967   Email:


Immediate and ongoing suicide and mental health care for UK ambulance staff. Completely independent and confidential.

In crisis?

Call anytime: 0300 373 0898     Available 24/7, 365 days a year.